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B1 Technical Tips and Tricks

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SAP B1 New Install Issue – Failure on B1ServerTool Authentication

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December 1, 2025 at 10:09 am

SAP B1 New Install Issue – Failure on B1ServerTool Authentication

I got a new machine and was installing SAP B1 v10 SP1125 for a standalone instance. I got through the new computer permissions errors quickly and got stuck on a failure of the server tools. Specifically Authentication service (B1ServerToolsAuthentication): FAIL. This was after creating my own certificate using openSSL, since the install was failing trying to create the installer created self signed certificate. From the log I was able to find

Action result: FAIL (ScriptAction)

[2025-11-30][com.sap.businessone.installer.InstallerThread.setRollbackPurpose]

[17:47:29][ INFO] Setting rollback purpose for B1ServerToolsAuthentication

[17:47:29][ INFO] Rollback system feature:

[17:47:29][ INFO] 1) B1ServerTools-Service-LicenseServer

This occurred after Tomcate Configuration Update:

[17:42:00][ INFO] ScriptAction

[17:42:00][ FINE] Feature [B1ServerToolsAuthentication] status={SUCCESS}

[2025-11-30][com.sap.businessone.installer.actions.ScriptAction.onExecute]

[17:42:00][ INFO] Script action [\SetupFilesAuthentication_action.ps1] started

[2025-11-30][com.sap.businessone.installer.machine.access.shell]

[17:42:00][ FINEST] Running command [Windows Script [\SetupFilesAuthentication_action.ps1]]

[17:42:00][ FINEST] Updating enviroment variables:

It appears to be something to do with the configuration of the certificate and security when working with the certificate. Any ideas would be appreciated.

  • This discussion was modified 9 months ago by  Gary.
  • Nathan

    December 1, 2025 at 10:18 am

    I’ve seen this occur when the password for the certificate is too short. Is your password at least 6 characters?

    • Gary

      December 4, 2025 at 12:34 pm

      Yes! I had that error the first time with a password too short and fixed it. Good point though!

  • Mahamadou

    December 18, 2025 at 10:18 am

    Hello Gary,

    I have the same problem.

    • This reply was modified 8 months, 1 week ago by  Mahamadou.
  • Mahamadou

    January 5, 2026 at 12:05 pm

    Hello Gary,

    This issue is related to the Windows Server version.

    The French version of Windows Server has this problem.

    I just switched to the US version of Windows Server, and the installation was successful.

  • Gary

    January 8, 2026 at 12:49 pm

    This is good news. I have the feeling it is also related to my version of Windows. Took a break for the holidays but working on it again next week!

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  • Gary

    Active 5 weeks ago

Description

SAP Business One Tips and Tricks for technical topics.  This includes:

Queries,
User defined fields, tables, objects, and valuesShow more

Group Description

SAP Business One Tips and Tricks for technical topics.  This includes:

  • Queries,
  • User defined fields, tables, objects, and values
  • Authorizations
  • Forms
  • Crystal Reports

About group

Group Organizers

  • Gary

    Active 5 weeks ago

Description

SAP Business One Tips and Tricks for technical topics.  This includes:

Queries,
User defined fields, tables, objects, and valuesShow more

Group Description

SAP Business One Tips and Tricks for technical topics.  This includes:

  • Queries,
  • User defined fields, tables, objects, and values
  • Authorizations
  • Forms
  • Crystal Reports